Post a store update.
See exactly who's read it.
Staff Hub gives every announcement a live read receipt. Publish a policy change, weekend priority, or safety notice and immediately see a per-staff read/unread list — on the web and on any phone. Free for up to 5 staff, no credit card needed.
No credit card · Free forever for up to 5 staff · 14-day trial on paid plans only
Group chats don't confirm anything
Most retail teams share updates over WhatsApp, a staff notice board, or a quick word before the shift. None of those tell you who actually saw the message — and that gap creates real problems.
Updates buried in group chats
A policy reminder sent at 8 am is buried under 40 messages before the afternoon shift starts. Staff don't see it — and you can't prove otherwise.
No confirmation on policy changes
A new returns process, a price update, a safety notice — you send it, but you never know which team members actually read it before the shift begins.
Same questions every shift
When important information doesn't reach the right people, managers field the same avoidable questions — and mistakes — shift after shift.
How read receipts work in Staff Hub
Four steps from publishing an announcement to knowing every team member has seen it.
Publish
Write your announcement in the admin portal — a policy update, a weekend priority, a returns-process change, or a safety notice. Hit publish and it goes live immediately.
Staff sees it on web or mobile
Each staff member sees the announcement in their Staff Hub portal — on a desktop browser or their phone. No app download needed; it works in any mobile browser.
You see who's read it
Your admin dashboard shows a live read/unread list for every announcement. Each staff member's name appears under "Read" the moment they open it. No guessing, no chasing.
Nudge the stragglers
Anyone still in the "Unread" column hasn't seen it yet. You know exactly who to follow up with before the shift starts — no awkward group-chat pings required.
When read receipts make the biggest difference
These are the announcements retail managers send every week where knowing "who read it" actually matters.
Policy change
Your returns window changes. You need every member of the floor team to know the new policy before they process a single transaction. Read receipts tell you who's ready.
Weekend priorities
You post the weekend focus — promotional products, visual merchandising notes, or a key target — on Friday morning. By 9 am Saturday you can see who's seen it and who hasn't.
Returns-process update
A supplier changes the exchange terms. You update the process and publish it. Read receipts confirm the whole team has the new information before your busiest trading day.
Safety notice
A spillage procedure, a new closing routine, or an equipment change needs every staff member's attention. Read receipts give you a timestamped record that each person opened it.
Works on the web and on any phone
Managers publish from the admin portal — inside Shopify admin or on the standalone web app. Staff read announcements on their own device: a desktop browser at a back-office workstation or a smartphone on the shop floor.
- No app download needed — the staff portal is a mobile-optimised web app that runs in any phone browser.
- Installable PWA — staff can add the portal to their home screen for one-tap access.
- Read receipt recorded automatically — the moment a staff member opens the announcement, the receipt is logged.
- Admin view updates in real time — names move from "Unread" to "Read" as staff open the post.
Read receipts are free — always
Announcements with read receipts are included on every plan, starting with the Free plan for up to 5 staff. No credit card needed to get started.
Free
The complete core loop — free forever, for a real team
- Up to 5 staff members
- Announcements with read receipts
- Training modules + completion tracking
- Mobile staff PWA
- 1 location
- 250MB storage
Basic
For small teams up to 15 staff (or $129/yr)
- Up to 15 staff members
- Everything in Free
- Peer tips & recognition
- Team messaging & channels
- Opening and closing checklists
- Activity feed & polls
- Audit logs & compliance
- 1 location · 1GB storage
Pro
For multi-location teams up to 50 staff (or $249/yr)
- Up to 50 staff members
- Everything in Basic
- Multi-location (unlimited locations)
- Learning paths & certificates
- Document library & org chart
- Skills matrix
- Advanced analytics & exports
- 5GB storage
Enterprise
For unlimited staff & multi-location (or $499/yr)
- Unlimited staff members
- Everything in Pro
- Scoped API keys & webhooks
- Priority email support
- 20GB storage
The Free plan has no time limit and needs no credit card. Paid plans include a 14-day free trial.
Frequently asked questions
How do read receipts work in Staff Hub?
When you publish an announcement, Staff Hub records a read event the moment each staff member opens it. Your admin dashboard shows a live read/unread list per announcement so you can see exactly who has seen the update and who still needs a nudge.
Can staff read announcements on their phone?
Yes. Staff access announcements through the mobile staff portal — a mobile-optimised web app that works on any smartphone without an app store download. When they open the announcement, their read receipt is recorded automatically.
Is there a free plan that includes read receipts?
Yes. The Free plan is $0 forever and includes announcements with read receipts for up to 5 staff members. No credit card is needed and there is no time limit. Paid plans start at $12.99/month and include a 14-day free trial.
More questions? See all FAQs →
Learn more
Step-by-step guides to help you get the most from Staff Hub announcements.
Stop wondering. Start knowing who's read it.
Post your first announcement with read receipts today. Free for up to 5 staff — no credit card, no time limit.