Turn training into guided learning paths — with certificates.
Staff Hub lets you chain training modules into ordered learning paths so new hires and existing staff progress step by step — through onboarding, role development, or product knowledge — and earn a completion certificate when they're done.
Individual training modules and completion tracking are free. Learning paths and certificates require a Pro plan ($24.99/mo or $249/yr).
No credit card · Free forever for up to 5 staff · 14-day trial on paid plans only
Staff Hub learning paths let retail managers chain individual training modules into a single, ordered sequence. Staff complete each module before unlocking the next. When every module in the path is done, Staff Hub generates a dated completion certificate — giving both the staff member and the manager a clear, permanent record of the achievement. Training modules and tracking are on the Free plan; learning paths and certificates are a Pro feature.
What a learning path is — and what it isn't
A learning path is not a standalone course builder. It's a sequence layer on top of the training modules you've already created. That means the content you build once can be reused in multiple paths.
Build from existing modules
Pick any training modules you've already created and arrange them into a path. No need to rebuild content — one module can appear in multiple paths.
Ordered, gated progression
Staff must complete each module in order. The next one is locked until the previous is marked done — keeping the sequence intentional rather than optional.
Assign to individuals or teams
Assign a path to a single staff member or your whole team. Staff see it in their portal alongside their other assigned training.
Common use cases
New-hire onboarding, seasonal product briefings, returns-and-exchanges certification, role-specific development tracks, and compliance refreshers.
See also: Create your first training module · Training modules overview
Certificates on completion
When a staff member finishes every module in a learning path, Staff Hub generates a completion certificate automatically. No manual step required.
- Staff member's name, path name, and the date completed
- Visible on the staff profile page — managers can view and download
- Staff can see their own certificates from the staff portal
- Permanent record tied to the path — useful for onboarding sign-off or role advancement
Progress tracking and completion visibility
Managers see path progress for every staff member in one place — so you know exactly who is on track, who is partway through, and who hasn't started yet.
Per-staff progress
See which module each staff member is on, what percentage of the path is complete, and when they finished the last module.
Team-wide view
The admin dashboard shows completion totals across all assigned staff so managers can spot who needs a nudge before a busy period.
Module-level tracking
Drill into any path to see which individual module has the most incomplete staff — useful for spotting where the content might need improvement.
Staff profile history
Each staff member's profile records every path they've been assigned, their current progress, and all certificates earned — in one place.
What's free — and what requires Pro
We want to be clear about what each plan includes before you sign up.
- Up to 5 staff members
- Training modules (unlimited)
- Per-module completion tracking
- Announcements with read receipts
- Mobile staff portal
- Everything in Free
- Learning paths (chained, ordered sequences)
- Completion certificates
- Up to 50 staff, multi-location
- 14-day free trial — no credit card upfront
Start on the Free plan to build training modules today. Upgrade to Pro when you're ready to sequence them into learning paths and award certificates.
Common questions about learning paths
Are learning paths and certificates available on the Free plan?
No. Training modules and per-module completion tracking are included on the Free plan (up to 5 staff, no credit card required). Learning paths and certificates are a Pro-plan feature, starting at $24.99/month or $249/year, with a 14-day free trial.
How do learning paths work in Staff Hub?
A learning path chains existing training modules into an ordered sequence. Staff progress through each module in order and cannot skip ahead until earlier modules are marked complete. You assign paths to individuals or whole teams from the admin dashboard. One module can appear in multiple paths — no need to duplicate content.
What does a Staff Hub completion certificate show?
When a staff member finishes all modules in a learning path, Staff Hub generates a completion certificate showing the staff member's name, the path name, and the completion date. Managers can view and download certificates from the staff profile page. Staff can also see their own certificates in the staff portal.
See also: Training modules overview · Create your first training module · All FAQs
Ready to build structured learning for your retail team?
Start with training modules on the Free plan, then upgrade to Pro when you're ready to chain them into learning paths and award certificates. 14-day trial on paid plans.